Next Online Ltd.
| Vacancy |
|---|
| 10 |
| Job Context |
| Job Responsibilities |
| * Attending customers` complaints and queries through phone calls, emails, or others Configure Mikrotik, Netgear, TP-Link, Belkin, Linksys etc Router and Access point. * Providing remote and onsite technical supports to the clients inside or outside Dhaka. * Monitoring the network system through network monitoring tools and taking immediate steps in case of any alert or fault Diagnosing and troubleshooting hardware, software, and network faults. * Performing installations and deployments of various solutions and services at client end. * Logging in, following up, and updating customer complaints, system faults, and other incidents in the trouble ticketing system. Provide Client & In-house technical Support. * 24x7 shifting duty |
| Employment Status |
| Full Time |
| Additional Requirements |
| Age At least 18 years |
| Workplace |
| Work at office |
| Job Location |
| Dhaka (Gulshan) |
| Salary |
| Negotiable |
| Compensation & other benefits |
| Job Source |
| bdjobs.com |
| Job Details |
| Click |
Category: Customer Service/Call Centre
Posted on: 2025-07-05
Vacancy: 10
Job Nature: Full Time
Age: 18 years
Experience: Any year(s)
Job Location: Dhaka (Gulshan)
Salary: Negotiable
Application Deadline: 2025-08-03
A sister concern of SMT
