Sea Pearl Beach Resort & Spa Ltd.
Vacancy |
---|
1 |
Job Context |
Job Responsibilities |
* Key Responsibilities: * Operational Leadership: * Develop, implement, and monitor operational policies and standards across the resorts. * Ensure smooth day-to-day operations while maintaining consistency in guest experience. * Coordinate and oversee resort managers to achieve service and performance goals. * Monitor compliance with safety, health, and environmental regulations. * Financial Management: * Analyze financial reports to track performance, identify trends, and recommend improvements. * Guest Experience: * Ensure consistent delivery of high-quality guest experiences across all resorts. * Implement and monitor guest feedback mechanisms to enhance satisfaction and loyalty. * Manage resolution of escalated guest concerns or service issues. * Team Management: * Provide leadership, guidance, and support to resort managers and departmental heads. * Conduct regular performance reviews and identify training needs for staff development. * Foster a positive work culture focused on teamwork, accountability, and excellence. * Strategic Planning: * Develop short- and long-term strategies to achieve operational goals and growth targets. * Identify opportunities for innovation and improvement in operations. * Reporting & Communication: * Prepare and present regular reports on operational performance, challenges, and achievements. * Serve as the main point of contact between resort management teams and senior leadership. * Ensure clear and effective communication across all teams. * Others as per given assignment by the management time to time. * Age 35 to 45 years * Ability to work flexible hours, including weekends and holidays |
Employment Status |
Full Time |
Additional Requirements |
Age 35 to 45 years Ability to work flexible hours, including weekends and holidays |
Workplace |
Work at office |
Job Location |
Cox's Bazar |
Salary |
Negotiable |
Compensation & other benefits |
Job Source |
bdjobs.com |
Job Details |
Click |
Category: Hospitality/ Travel/ Tourism
Posted on: 2024-11-22
Vacancy: 1
Job Nature: Full Time
Age: 35 years
Experience: 8 year(s)
Job Location: Cox's Bazar
Salary: Negotiable
Application Deadline: 2024-12-22
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