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Manager / Asst. Manager, Customer Relation

A well Reputeted Real Estate Company

Vacancy
--
Job Context
Job Responsibilities
* Implement and improve customer service policies to enhance service quality and satisfaction.
* Develop and implement strategies to achieve the company's monthly revenue targets, monitoring progress and making adjustments as necessary.
* Build strong client relationships, offering personalized support and resolving complaints effectively.Lead, coach, and manage the customer service team, fostering professionalism and responsiveness.
* Provide training to enhance team performance and service delivery.
* Coordinate with internal teams to resolve issues and improve customer journeys.
* Work proactively to support company objectives and ensure seamless communication.Plan and execute strategies to meet revenue targets, tracking progress and adapting as needed.Maintain accurate documentation and prepare timely reports on service performance and customer feedback.
* Communicate effectively with stakeholders, demonstrating empathy and problem-solving skills under pressure.
* Age 25 to 40 years
Employment Status
Full Time
Additional Requirements
Age 25 to 40 years
Workplace
Work at office
Job Location
Dhaka
Salary
Negotiable
Compensation & other benefits
Job Source
bdjobs.com
Job Details
Click

Category: Customer Service/Call Centre

Job Summary

Posted on: 2024-12-03

Vacancy: --

Job Nature: Full Time

Age: 25 years

Experience: 5 year(s)

Job Location: Dhaka

Salary: Negotiable

Application Deadline: 2025-01-02




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