Bangladesh Foundry & Engineering Works Ltd.
| Vacancy |
|---|
| 10 |
| Job Context |
| Job Responsibilities |
| * Duty will be as a roster -3 Shift per day, 6 days in a week * Job Responsibilities: * Manage large amounts of inbound and outbound calls in a timely manner * Follow communication “scripts” when handling different topics * Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives * Build sustainable relationships and engage customers by taking the extra mile * Keep records of all conversations in our call center database in a comprehensible way * Meet personal/team qualitative and quantitative targets * Age 23 to 35 years * Strong phone and verbal communication skills along with active listening * Familiarity with CRM systems and practices * Customer focus and adaptability to different personality types * Ability to multi-task, set priorities and manage time effectively |
| Employment Status |
| Full Time |
| Additional Requirements |
| Age 23 to 35 years Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively |
| Workplace |
| Work at office |
| Job Location |
| Dhaka |
| Salary |
| Tk. 12500 - 15500 (Monthly) |
| Compensation & other benefits |
| Job Source |
| bdjobs.com |
| Job Details |
| Click |
Category: Customer Service/Call Centre
Posted on: 2024-12-03
Vacancy: 10
Job Nature: Full Time
Age: 23 years
Experience: 1 year(s)
Job Location: Dhaka
Salary: Tk. 12500 - 15500 (Monthly)
Application Deadline: 2025-01-01
A sister concern of SMT
