Kazi Resort Limited
| Vacancy |
|---|
| 1 |
| Job Context |
| Job Responsibilities |
| * Greet guests with warmth and professionalism, ensuring a welcoming atmosphere. * Handle check-ins and check-outs efficiently, maintaining accurate guest records. * Manage room reservations, cancellations, and modifications using the hotel’s booking system. * Respond promptly to guest inquiries via phone, email, and in person. * Address and resolve guest concerns or escalate them to the appropriate department. * Coordinate with housekeeping and maintenance teams to ensure guest satisfaction. * Process payments, issue invoices, and maintain accurate billing records. * Maintain a neat and organized front desk area. * Provide information about resort facilities, services, and local attractions. * Assist in managing guest feedbacks and reviews for continuous service improvement. |
| Employment Status |
| Full Time |
| Additional Requirements |
| Age 27 to 35 years • Bachelor’s degree in Hospitality Management/ BBA/or a related field preferred. • 3-4 years of experience in front desk & customer service department in the same industry is a must • Excellent communication and interpersonal skills. • Proficiency in MS Office. • Strong problem-solving abilities and the ability to handle stressful situations. • Professional appearance and a positive attitude. • Flexibility to work shifts, weekends, and holidays as needed. |
| Workplace |
| Work at office |
| Job Location |
| Gazipur |
| Salary |
| Negotiable |
| Compensation & other benefits |
| Job Source |
| bdjobs.com |
| Job Details |
| Click |
Category: Hospitality/ Travel/ Tourism
Posted on: 2025-03-24
Vacancy: 1
Job Nature: Full Time
Age: 27 years
Experience: 3 year(s)
Job Location: Gazipur
Salary: Negotiable
Application Deadline: 2025-04-10
A sister concern of SMT
